Terms of Service

Catalog, Availability, and Orders

For customer reference, we present product images, descriptions, availability, and specifications in good faith. We may correct an error, reasonably limit quantity, reject suspected fraud, or cancel an order, returning any amount properly due.

Agreement and Permitted Use

Under applicable law, these Terms of Service apply to store access, accounts, communications, and purchases. Use the service lawfully, keep account credentials secure, and provide current, accurate checkout and delivery information.

Delivery and Post-Purchase Rights

For a valid customer transaction, we serve U.S. addresses, include free standard shipping on all U.S. orders, prepare an order in 1–2 business days, and estimate 4–6 business days for transit, with tracking after dispatch. A cancellation before shipment may be requested. For responsible use of the storefront, after dispatch, the 30-day no-reason return and exchange process applies with merchant-paid return shipping; an approved credit generally posts in a 5–10 business day period after issuance.

USD Payment and Legal Taxes

For lawful store use, Prices and payment processing use USD. Card details appear in the Payment Policy. To keep order information accurate, Taxes are collected as required by applicable law rather than under a blanket tax-free promise.

Content, Conduct, and Legal Limits

To explain the service standard, Applicable intellectual-property law protects store content. Malicious interference, unlawful scraping, impersonation, security circumvention, and rights violations are not permitted. Under these Terms, to the fullest lawful extent, services are provided as available and liability may be limited, but mandatory consumer protections remain intact.

Applicable Law and Revisions

To keep these obligations clear, Applicable U.S. federal law and the law associated with the merchant location below govern, without displacing nonwaivable consumer rights. A revised version may be published when needed.

Merchant and Customer Care Information

As a condition of purchase, Store name: The Ordinary

Within the ordering process, Contact email: Support@Theorsdruy.shop

For post-purchase support, Phone: (805) 531-7420

To keep order information accurate, Physical and return address: 136 S 4th St, Richmond, IN 47374, US

For a valid customer transaction, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).